Home care in East London
Bromley Care Connect is a local introductory agency for families in East London who want reliable, hourly home care without signing up to a long agency contract. You browse real carer profiles, see their rates and specialisms, and book the visits you actually need — from a 1-hour check-in to daily personal care.
How carers are vetted
Every carer on Bromley Care Connect is interviewed, identity-checked and holds an enhanced DBS certificate that our team reviews before their profile goes live. Qualifications and insurance documents are re-checked before they expire.
Transparent pricing
Carers set their own hourly rate and it is shown up front on their profile. Bromley Care Connect adds a 15% service fee, which covers vetting, scheduling, secure card payments, invoicing and safeguarding support. You pay after each visit is completed — never in advance.
How booking works
Search carers covering East London, send a booking request with your preferred date and time, and the carer confirms. You can message a carer before booking to check they are the right fit. After the visit you pay securely by card and receive an invoice by email.
Areas we cover in East London
Our carers travel across Hackney, Tower Hamlets, Newham, Greenwich, Waltham Forest, Redbridge, Barking and Dagenham, Havering and surrounding neighbourhoods.
Frequently asked questions
Are your carers in East London DBS-checked?
Yes. Every carer must supply an enhanced DBS certificate, photo ID and relevant training certificates. Our team reviews each one before a profile is published, and documents are re-checked before they expire.
Is Bromley Care Connect registered with the CQC?
No. We are an introductory agency: we introduce self-employed carers to families and handle vetting, scheduling and payments. We do not manage or supervise the care delivered, so CQC registration is not required. If you need a CQC-registered provider that directs and manages the care, tell us and we will say so honestly.
What does it cost?
You pay the carer's advertised hourly rate plus a 15% service fee. There is no joining fee, no minimum contract and no charge until a visit is completed.
Can I use the same carer every week?
Yes. Most families settle with one or two regular carers and set up recurring visits so continuity is maintained.
Ready to find a carer in East London?
Browse profiles, message a carer for free and book only when you are comfortable.